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I hate stupid locations..


sprint54fan
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Have a small pizza shop... double with gumballs and mm peanuts.. does ok..not great but ok.. 35.00 a month usually

well they get 30 percent commission (which is a little high for me ..but I tried it..)

well I serviced it last month paid them and they seemed happy..2 days later the owner has his waitress call me to remove the machine cause he doesnt think they are making money from it. The waitress gives me the owners number and tells me to call and talk to him. So I call twice that day and get voicemail so I leave a message..

I dont hear anything back from him until today. He calls me asking to pickup the machine or pay him 50 percent of the money that goes in the machine. I tell him there is NO WAY I can do that since I have to buy the candy, use time and gas to service the machine and still pay his commission. He tells me  thats business and 50 percent counted in front of him or pick it up.. so I tell him Ill be right over to pick it up.

I walk in and pick the machine up and walk out..the waitress is staring at me the whole time.

Bout 5 minutes later the owner calls me and wants me to come back to the pizza shop and pay him his 30 percent of the money in the machine..I told him Id send a check in the mail, and he said in a smartass voice Ill be waiting for it..

I get home and the machine made 17.75 in 4 weeks... so I just put the money in my deposit bag for tomorrow and IM done with the location. The machine goes to a tattoo shop tomorrow for a charity location..

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Try to remember it is just one location.  You could eventually have over a hundred, and then this would only represent 1% of your business.  And this is business, so don't take it personally.

This is probably not the person you want to deal with, and his attitude is just going to hurt him.

One thing I would say is make sure you are not confrontational, and if anything, simply attempt to educate the person.  If the person is reasonable, then he will understand, and you will have a better relationship, but if he isn't, the you are simply leaving a bad situation.  With his demands there is no intelligent vendor who would place a machine there, and the ones idiotic enough probably will quit servicing it.

Whatever you do, always be the bigger man, and feel good that you are, and sorry for those who aren't.

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Course if you don't want to act like the bigger man you could always send him an envelope postage due with no check in it.  I betcha he would pay the postage thinking it was his commission check.

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Course if you don't want to act like the bigger man you could always send him an envelope postage due with no check in it.  I betcha he would pay the postage thinking it was his commission check.

Better yet, send him some Monopoly Money!

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Course if you don't want to act like the bigger man you could always send him an envelope postage due with no check in it.  I betcha he would pay the postage thinking it was his commission check.

ROFL What a great idea....I`ll have to remember this one.

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I have a friend that does this:   Everytime he gets a credit card offer he tears the part with his name off and puts everything back in the reply envelope. Sends it all back to them since it is a prepaid envelope. He says since they wasted his time he is gonna waste some of there money on postage.

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I nerver pay final on a kick out they forfit that money

I do this as well, I have had some people get real pissed but it just makes me smile and be even nicer as I walk out the door, I also make a point to empty the machine in the parking lot. This has only ever happened at locations that the owners were greedy and demanding.
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I agree about not paying on removal.  There is no need to do it unless you have a written contract.  I consider the last take the cost of removing the machine.  Here are couple things you can say if you decide not to be the "bigger person"

"Times must be tough for you you need to shake the gumball guy down."

"Boy I am REALLY glad now that I've been screwing you out of over $100 a month"

"Last time I was here, I found a rare coin and I was going to retire anyways"

Tell the waitress:  "Think about it, if this guy needs to beg for $20 - you're probably next to get kicked out"

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I agree about not paying on removal.  There is no need to do it unless you have a written contract.  I consider the last take the cost of removing the machine.  Here are couple things you can say if you decide not to be the "bigger person"

"Times must be tough for you you need to shake the gumball guy down."

"Boy I am REALLY glad now that I've been screwing you out of over $100 a month"

"Last time I was here, I found a rare coin and I was going to retire anyways"

Tell the waitress:  "Think about it, if this guy needs to beg for $20 - you're probably next to get kicked out"

I like your sense of humor! :D
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I do this as well, I have had some people get real pissed but it just makes me smile and be even nicer as I walk out the door, I also make a point to empty the machine in the parking lot. This has only ever happened at locations that the owners were greedy and demanding.

Andy, Do you mean you take the money out or dump product in the lot?

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Andy, Do you mean you take the money out or dump product in the lot?

lol let me clarify! I take the money out of the machines in the parking lot! 

I try not to argue with idiots they drag you down to their level and beat you with expierence!

this is classic!
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I've found that for every greedy location owner, you find some really nice ones too.  I have several locations where the owners are very nice.  I have one that I serviced today where I had it as a charity.  I added an extra head with toys to the one candy head, and asked him if I could pay him commission.  I did that because some other vendors had appeared in the shop too.  A vendstar and a uturn both showed up.  I wanted to stake my claim on the place.  Anyways, I come in and service it, and try to give him the commission.  He refused it saying it wasn't necessary, and that he was going to kick the others out.  They didn't service very often and all the candy was cracked and nasty.  Anyways, I now have a modest location, where the guy likes me enough to not have to have charity nor commission.

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Personally I think you could give them a card, and say, "If you ever change your mind."  If you did a decent job, and you get replaced by somebody who does not take care of his route, you could end up getting it back, if you didn't burn your bridges that is.

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First let me say that the honorable thing to do is to pay the agreed commission.

In my full line business I have paid the final commission probably around 60 -70% of the time. I try to always be professional, don't always manage to be, but I try. If they are jerks about it then no way.

In the years that I have been in this business I have had surprising results on two different occasions. After losing the location I sent a final check with a thank you card thanking them for having had the opportunity to serve them. 1-2 years later I got called back because they were sick and tired of changing vendors every few months.

One of those I have now had a second time for over three years and the other occurred more recently, only about 6 months ago.

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Personally I think you could give them a card, and say, "If you ever change your mind."  If you did a decent job, and you get replaced by somebody who does not take care of his route, you could end up getting it back, if you didn't burn your bridges that is.

I agree with this.I personally think that emptying the machine out in the parking lot isn`t really the thing to do if you want to be the better person.getting kicked out or shaken up for more money is part of the job sometimes.
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In the years that I have been in this business I have had surprising results on two different occasions. After losing the location I sent a final check with a thank you card thanking them for having had the opportunity to serve them. 1-2 years later I got called back because they were sick and tired of changing vendors every few months.

One of those I have now had a second time for over three years and the other occurred more recently, only about 6 months ago.

this is why you dont want to empty out the machine in the parking lot.
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