Chad Oz Posted August 20, 2022 Share Posted August 20, 2022 (edited) Hi guys, Thanks for reading and contributing to this amazing forum. Really hoping for some insights and thoughts of this issue I have run into and have spent hours trying to fix without any success. Attached is a video of the actual machine with the issue happening. I can't get the picker cup to move upwards. When in position test after selecting a shelf to go up to, you can hear the belt try to tense up and the belt kind of goes limp but the cup won't move. I have replaced the Y motor, The Y motor motor board, the picker cup and tried 3 different main boards. Does anyone know, should I be trying to replace the Y harness or is there something else I should be trying first. Appreciate all your help, Chad Edited August 20, 2022 by Chad Oz Link to comment Share on other sites More sharing options...
W2nader Posted August 20, 2022 Share Posted August 20, 2022 Can you move the cup up and down by hand ?When you not in test mode just the door open. May be the belt tension spring hooked on something when you have the cover on. Link to comment Share on other sites More sharing options...
Chad Oz Posted August 21, 2022 Author Share Posted August 21, 2022 Great thanks for the insight. I will give this a shot. After replacing the board, I had the arm moving up and down no problem. When I went to make it go across it would not. When I looked to see if I had plugged everything in properly, I realised the X was unplugged. When I plugged in the X, the Y no longer worked. So I unplugged the X again and the Y would still not work. It's almost like having the X plugged in damaged the board. Love these machines so much but sometimes fixing them is a strain. Link to comment Share on other sites More sharing options...
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