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Western Vending


alyssamma

Overall, I am a  

2 members have voted

  1. 1. Overall, I am a

    • Satisfied Customer
      0
    • Neutral Customer
      1
    • Un-Satisfied Customer
      1


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Keith from Western Vending showed up here on the forums in the end of May 2009. After some initial “discussions” with various forum members, Keith changed his business model and several people gave him a try – I was one of them.

Unfortunately before Keith could secure a location for me, he stopped locating. He refunded all of my money promptly, but I do not know what happened to make him stop.

Because I never got a location, I can’t really give a positive or negative review. However, here are some thoughts:

1) Communication was excellent. Status emails were given, phone calls returned, etc.

2) He accepts PayPal.

3) He charged $50/location which is a little cheaper than Kickstart and Midwest (unless you get volume discounts).

4) He used the Kickstart model for replacements – 30% poor performer replacements.

5) He did find one location – a Chick-Fil-A, but it fell through. He was apologetic and said right away he’d find us another location. I can’t really hold this against him – this happens to everyone.

Bottom line, if he started up again I would definitely use him.

Kevin

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