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My AA order


desert_gold_hound
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I got my order from AA yesterday. They sent 2" capsules instead of 1.1". When called they are sending 1.1 empty so I am going to have to sit there and recap all these. I am not happy at all. I would have rather sent them back and got what I ordered. I informed her that I would accept it if I had too but was not happy with it.

I will use them again simply because of their prices so I kept it polite. I just am not happy with the way they am going about this. I am also wondering if I didn't end up paying higher shipping do to the box size. If I did I would think they would credit me for this but no offer was made.

So now I will be spending my time recapping caps. I hope this doesn't take all that long. The least they could have done was giving me a discount or cheaper shipping on my next order for the trouble.

I did not make any offer of how they could resolve this as I wonted to see how they went about it. The lady I spoke to is very nice and I think she would have done more had she the power.

Have any of you had this happen before?

 

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Hey Hound. You live in Arizona, don't you? Did you buy from A&A's California location?

Let me know. Maybe I can help you out.

Gary

NO I just called their headcorters. They shipped from there. They are sending the empty caps from California though. I figured what ever one I ordered from they would ship from nearest location. I will start ordering from the California one now on.
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between AA and 5 star tj king they know thT THEY arE the cheapest and biggest  supliers,so they dont have to do much in customer service. I agree with gold hound it seems they dont care.surely you guys that order much more at a time will have a differant opinion but for us smaller guys they dont give us the time of day.5 star is worse but both of them are bad for sservice imo

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Ive never had that problem with them. TJ King negotiated with me on some toy prices and matched A&A. I just placed my first order with TJ. He stressed they did rock bottom shipping which is a huge issue I've had with AA on some of my orders.

Mark

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Ive never had that problem with them. TJ King negotiated with me on some toy prices and matched A&A. I just placed my first order with TJ. He stressed they did rock bottom shipping which is a huge issue I've had with AA on some of my orders.

Mark

I`VE HAD  porbloms with tj with shipping and not AA.while shiping may be cheaper thru TJ KING PRICES ARE STILL LOWER AT AA.

is tj king a real person??

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