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Showing results for tags 'dex'.
Found 4 results
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Hi all, I'm in Qld Australia and I'm trying to get a Nayax Vpos working on an AP121 Vending machine that we use to vend Carwash cleaning products. I've installed it via MDB and the AP121 seems to recognise the default $7amount I've programmed into Nayax. I know it recognises it because it adds $7 credit to the LCD display. The problem occurs on selecting a product. EG: the product is $7. The credit is $7( no fee). On selecting the product via the keypad, nothing happens....except the NAYAX will occasionally voice..."Thank YOU".. which normally only happens on a successful vend....But no product is dispersed and Nayax doesn't charge the credit card used. Any suggestions would be more than welcome.
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Hello, I got an AP snack machine refurbished a month ago. It came with a new cantaloupe reader. Randomly, it will freeze up with the reader Dex. It will say “cards offline” like when it does on a Dex, but won’t go back to normal. I relaxed the card reader and it’s still happening. Cantaloupe says they have done everything they can, The company I bought it from is ignoring me.. and I have never bought a used machine that’s older. Anyone have suggestions? Cash and coin will work still but 1 time I was standing there and it also wouldn’t take cash/coin while it said “cards offline”. If I unplug it, it gets fixed.
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Hello, I got an AP snack machine refurbished a month ago. It came with a new cantaloupe reader. Randomly, it will freeze up with the reader Dex. It will say “cards offline” like when it does on a Dex, but won’t go back to normal. I relaxed the card reader and it’s still happening. Cantaloupe says they have done everything they can, The company I bought it from is ignoring me.. and I have never bought a used machine that’s older. Anyone have suggestions? Cash and coin will work still but 1 time I was standing there and it also wouldn’t take cash/coin while it said “cards offline”. If I unplug it, it gets fixed.
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Hi, I’m relatively new to vending and as I was setting up my VPOS Touch reader on my machine, I noticed that coin sales were not being tracked and not appearing on the online sales page. (I don’t know if cash is tracked because my bill acceptor is currently broken). Does anybody else use Nayax that has this issue? Are there any settings I need to change?
