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Combo Vending Model 3577 spring problems


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Hi everyone,

I have had this machine for a couple months now and I have noticed every so often when I go to refill the machine, there will be at least two or three rows where there are 2-4 empty spots in the front of the row. 

This past Friday was the worst when I had 4 rows with that issue and the row on the far right had the spring unhooked as if it was ejected.

This is only occurring on the third tray (it's thinner for snacks like candy) 

Has anyone experienced this issue before?

Thank you in advance for any input!

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