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Bevmax port door closes prematurely

Brad D

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I've got a Bevmax 3806. When someone buys a product, the port door stays open for 5 or ten seconds then shuts product in if customer doesn't get it right away. If they don't force door open, which is a cam snapper in itself, they walk away. . It's allowing a second purchase by the next unsuspecting customer with a product in the port door. I've cleaned the eye at the top of the port, and changed out the port sensor. It "should" beep periodically and give a message to remove product if left in it after ten seconds or so, but it's not doing that. The sensors are turned on in machine config as well.

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