A&A flate machine giving out free product, help!

[shepherdsflock]

I've received two calls from a location that kids have been able to jiggle the coin slide on one column enough to get the cardboard sleeve to poke through and grab it. They've taken a bunch of product doing this. The machine is an A&A four column machine. So far it only seems to be effecting one column. I don't know if it's an issue with the sleeves the product is packaged in or if it is a problem with the machine. Has anyone else experienced this?

[havending]

Unload it and reload that should fix it

[sherlock]

Cardboard sleeves are not all the same thickness from one supplier to the next.

Some suppliers have gone real thin on their cardboard.

So thin, in fact, that I have had problems with misvends using their flat product.

So, the problem may not be the machine....is the flat you are experiencing problems with from A&A by any chance?

[shepherdsflock]

Cardboard sleeves are not all the same thickness from one supplier to the next.

Some suppliers have gone real thin on their cardboard.

So thin, in fact, that I have had problems with misvends using their flat product.

So, the problem may not be the machine....is the flat you are experiencing problems with from A&A by any chance?

 

No, it's Super Scented from VSI. My best seller:( I've got some old stuff in the machine that I would much rather see misvend. It would help it move!

[mjacks]

I had a similar issue with Beaver machine which has a different type of mech on it but I think it may be a similar kind of issue.  As mentioned above, unload the machine and make sure all the parts are reset to normal and then reload.  It that is not it I would replace the mech all together.  It may just have too much play in it.