Bigybronco Posted August 28, 2017 Share Posted August 28, 2017 Hi everyone I'm new to vending and thought I would put a snack and soda machine in the factory I work at all went well so I thought I would put in a coffee machine I went out and bought a crane genisus machine its been nothing short of a pain First all I got was out of service cold water fixed that then it ground up all the beans (Told the board is going ) so I disabled half the machine (no expresso and lasts and such )unplugged the grinder just used it for coffee no that stopped working I'M SURE IT'S THE BOARD 3 calls into crane fora new board but just answering machines and no returned phone calls what should I do junk the machine and look for another if sow what is the best one to get or fifth is one and hope for the best but with no support from crane where else can I get a board from or at lease get this one fixed I live in ontario canada also I've been looking all over for a cappucino foamer for it with no luck Link to comment Share on other sites More sharing options...
AZVendor Posted August 28, 2017 Share Posted August 28, 2017 Please type your posts out on a computer or at least spell check your phone posts. This is very hard to decipher. Are you calling Crane support in the US? If not then you are calling some distributor local to you. You'll know if it's Crane itself if they charge you for tech support. Link to comment Share on other sites More sharing options...
Bigybronco Posted August 28, 2017 Author Share Posted August 28, 2017 I apologize I am calling crane canada Link to comment Share on other sites More sharing options...
Bigybronco Posted August 28, 2017 Author Share Posted August 28, 2017 2 hours ago, Bigybronco said: Hi everyone I'm new to vending and thought I would put a snack and soda machine in the factory I work at all went well so I thought I would put in a coffee machine I went out and bought a crane genisus machine its been nothing short of a pain First all I got was out of service cold water fixed that then it ground up all the beans (Told the board is going ) so I disabled half the machine (no expresso and lasts and such )unplugged the grinder just used it for coffee no that stopped working I'M SURE IT'S THE BOARD 3 calls into crane fora new board but just answering machines and no returned phone calls what should I do junk the machine and look for another if so what is the best one to get or fix this one and hope for the best but with no support from crane where else can I get a board from or at lease get this one fixed I live in ontario canada also I've been looking all over for a cappucino foamer for it with no luck Crane canada merge with another company who is taking over the teck support and parts distribution Link to comment Share on other sites More sharing options...
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