TempestVendingllc Posted June 28, 2019 Share Posted June 28, 2019 Who else here has seen a downturn in Parlevel Systems customer service? For me it first started when my account rep just stopped replying to my emails and now I have been trying for almost a month to get two more card readers and nothing. Also when I do get a hold of someone I’m told they are busy and it takes time (should not take almost a month). Link to comment Share on other sites More sharing options...
Central Kentucky Vending Posted June 28, 2019 Share Posted June 28, 2019 the best service of any commpany i use Link to comment Share on other sites More sharing options...
TempestVendingllc Posted June 28, 2019 Author Share Posted June 28, 2019 That's what I've heard and why I went with them. I just needed to vent. I wish they had given me a better answer then "we're busy". Link to comment Share on other sites More sharing options...
TempestVendingllc Posted June 28, 2019 Author Share Posted June 28, 2019 Well I'm going to have to eat some crow on my first post. I want to turn my negative post into a positive one on Parlevel. Parlevel reached out to me on my issues and explained what was going on. First time I have ever had a company call me to apologizes. I always admit when I'm wrong and I was wrong about Parlevel's support. Link to comment Share on other sites More sharing options...
matthew0582 Posted July 2, 2019 Share Posted July 2, 2019 i have many parlevel readers for sale if interested Link to comment Share on other sites More sharing options...
savend Posted November 2, 2019 Share Posted November 2, 2019 Matthew, do you still have any of these? Link to comment Share on other sites More sharing options...
SPARK Posted November 2, 2019 Share Posted November 2, 2019 I found out today it's better to pay $160 for a $150 item if it comes with EXCELLENT SERVICE than it is to get a 'deal' on the same item for $140.. Link to comment Share on other sites More sharing options...
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