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USATech back office provider change - Has any one had any dealing with or is using Merchant Service Center

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Has any one ever dealt with Merchant Service Center?  They are calling my to take over the management of the credit card processing at a fee lower then USATech?

My concern are that USAtech would no longer assist if there are issues with the readers or provide the level of data that i am getting from their report.  

Does anyone have experience using Eport with another provider than USAtech?


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