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Studio 4 combo, no shelf 3


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Hello everyone,

I recently purchased a studio 4 automatic products combo machine. However, when I start it up. It reads, "No shelf 3" I tried vending what I believe to be shelf 3 which is the first soda section row and it reads,"Motor error". Does anyone have any advice for me? Thank you in advance for your help! 

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Shelf 3 should be the candy shelf as you should have two snack and one candy shelf. Pull it out and do a motor count and see if you are missing that number of motors. Reseat the shelf after making sure your shelf rollers are secure and do the motor test again.

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