Jump to content

Nayax onyx not recognising certain keypad selesctions


Recommended Posts


Bit of a weird one. My AMS sensit ii keypad works perfectly when selecting products. However, when you tap the nayax onyx card reader to pay by card, it doesn't recognise some selections.


It initially behaves normally; after a tap, it says please select the product.

If you select A2 for example, it asks you to present card. But if you select A4, the keypad beeps but the card reader doesn't give the option to pay.


A2 works, A4, A6, A8, A0 do not.

B6 and B8 work, B4 does not.

All other trays work perfectly.

Note that all selections work fine if the card reader isn't activated, ie. You can insert coins and then select A4/6/8 or any others. 

Seems to me like a signalling issue with the nayax unit.

Any ideas of how to remedy this?


Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...