ThankYouComeAgain Posted December 15, 2011 Share Posted December 15, 2011 Can someone tell me, if the red light is on, located on the drop sensors, what does it mean? What if the light is no longer on? My sensors seem to go bad quickly. I had sensors replaced, and two weeks later they aren't working, meaning, no one is getting guaranteed vends. Can someone explain 1. what the lights mean, and 2. if you have sensors go out on you a lot and if they are worth replacing over and over and over and over and over and over and... Link to comment Share on other sites More sharing options...
AngryChris Posted December 15, 2011 Share Posted December 15, 2011 Upon checking their website ( http://www.veii.com/new_technology/ucb ) I re-checked videos that I had seen before discussing the two lights at around 5:30 to 7:00. Basically, from how I understand it, the red light means that the delivery door is CLOSED. Once you OPEN the delivery door ( to grab your product ) the light should turn green when it is approximately 3/4 of the way open. It is possible that you or someone else installed the magnet improperly and it needs to be adjusted as the sensor senses the magnet. From what I understand, the drop sensor does 2 things: 1) it lets the machine know when the door is open or closed 2) it lets the machine know when a product has tripped the sensor Why the machine needs to know when the door is open? I don't know... but apparently it does. Your red light SHOULD be equivalent to "closed" (door is closed) where as green should be "open" (door open). Maybe, just MAYBE, the green light is designed to keep people from accidentally tripping the sensor or trying to trick the sensor by opening the door or something... I don't know, you really need to just call VE and ask them what's going on but red should be a good thing unless you open the door all the way and it remains red. Sorry, I don't have a revision door but I have seen these videos numerous times. Link to comment Share on other sites More sharing options...
jpbutler Posted December 15, 2011 Share Posted December 15, 2011 I have half a dozen machines with the universal control board from vendsys and their drop sensor. In the last 6 months I have gone thru atleast 10 failed drop sensors. The red light means that the detecting beam is working and nothing is in the beams path. If it is flickering or out then the board is bad. The green light is triggered by opening the delivery shoot. There should be a magnet on the shoot which triggers the board. John Sent from my DROID3 using Tapatalk Link to comment Share on other sites More sharing options...
ThankYouComeAgain Posted December 17, 2011 Author Share Posted December 17, 2011 Thanks a lot you two. Is this worth replacing? Looking back, would you continue to replace the sensors, and do you happen to know of any other solutions that are more viable other than replacing the part? Link to comment Share on other sites More sharing options...
jpbutler Posted December 17, 2011 Share Posted December 17, 2011 I have been replacing all of them on warranty. There is obviously something wrong with them. Are you paying for them? Sent from my DROID3 using Tapatalk Link to comment Share on other sites More sharing options...
AngryChris Posted December 18, 2011 Share Posted December 18, 2011 Unfortunately I have never bought them so I don't want to tell you whether to replace them or not, unless they are under warranty! However, what I WILL say is that if they definitely aren't working properly, it's better to have NO drop sensor than a BAD drop sensor.... reason being is that a machine that has a drop sensor set to OFF (literally, on the board it is disabled) will vend just like most vending machines would do normally with the infrequent hangup... but a machine with a drop sensor set to ON that isn't working properly will result in the occasional failed vend AND the occasional free vend (due to the sensor not sending the real drop)... end result - mad customers + free vends = bad for you! To sum that up, if the sensors don't work hardly at all, disable them or get them replaced... just don't leave them on while they are faulting out... I had a Bevmax that had a bad sensor and it was giving free vends sometimes or it wouldn't vend anything (due to a different problem resulting in the product not coming out). I chose to replace the sensor which solved the problem. Link to comment Share on other sites More sharing options...
mission vending Posted December 20, 2011 Share Posted December 20, 2011 Was your bevmax problem the cup sensor? Link to comment Share on other sites More sharing options...
AngryChris Posted December 21, 2011 Share Posted December 21, 2011 Was your bevmax problem the cup sensor? No, it was the port sensor. My bevmax is one of the original versions that came without a cup sensor. Since some of the gates weren't vending properly, sometimes it would vend nothing into the port, which is where the failure of the port sensor caused the machine to either give no product or give product with a refund. The sensor was just called a "vend sensor" but I have upgraded this machine to what is now referred to as a "port sensor" which is essentially the same thing. Link to comment Share on other sites More sharing options...
mission vending Posted December 21, 2011 Share Posted December 21, 2011 Was just wondering..... Had a cup sensor go bad and it drove me crazy for a couple of days figuring it out about a month ago. On a 5 month old machine with 12K in sales on it. If you had experienced the same problem I would wonder about a design issue or simply a bad batch of sensors. Link to comment Share on other sites More sharing options...
Technivend Posted December 21, 2011 Share Posted December 21, 2011 Was just wondering..... Had a cup sensor go bad and it drove me crazy for a couple of days figuring it out about a month ago. On a 5 month old machine with 12K in sales on it. If you had experienced the same problem I would wonder about a design issue or simply a bad batch of sensors. Now that's some nice numbers! Link to comment Share on other sites More sharing options...
AngryChris Posted December 21, 2011 Share Posted December 21, 2011 Was just wondering..... Had a cup sensor go bad and it drove me crazy for a couple of days figuring it out about a month ago. On a 5 month old machine with 12K in sales on it. If you had experienced the same problem I would wonder about a design issue or simply a bad batch of sensors. Just wondering? NO SOUP FOR YOU! However, I do not think it was an issue related to yours. To get back on topic though.... as I said, better to have the drop sensor ability turned OFF than have to rely on a faulty sensor . Link to comment Share on other sites More sharing options...
ThankYouComeAgain Posted January 8, 2012 Author Share Posted January 8, 2012 My sensor is under warranty. I haven't changed out the sensor just yet - it is sitting in my car and will be changed in a few days. However, in the meantime, I changed the settings in the machine to ALL DROP SENSOR = 0. It was on 4. Is 0 correct? Link to comment Share on other sites More sharing options...
AngryChris Posted January 8, 2012 Share Posted January 8, 2012 My sensor is under warranty. I haven't changed out the sensor just yet - it is sitting in my car and will be changed in a few days. However, in the meantime, I changed the settings in the machine to ALL DROP SENSOR = 0. It was on 4. Is 0 correct? Assuming the board and drop sensor were made by VE, you may need to contact them to confirm this if you don't have a manual. Contact whoever manufactures the board and drop sensor. You could always do a pretty quick test: 1) Empty a selection (or use a selection that is already empty). 2) Put your money in to buy that empty selection. 3) Watch the machine vend NOTHING and say "Thank you" or whatever to complete the vend. This would almost certainly confirm that the drop sensor is OFF Link to comment Share on other sites More sharing options...
ThankYouComeAgain Posted January 10, 2012 Author Share Posted January 10, 2012 Assuming the board and drop sensor were made by VE, you may need to contact them to confirm this if you don't have a manual. Contact whoever manufactures the board and drop sensor. You could always do a pretty quick test: 1) Empty a selection (or use a selection that is already empty). 2) Put your money in to buy that empty selection. 3) Watch the machine vend NOTHING and say "Thank you" or whatever to complete the vend. This would almost certainly confirm that the drop sensor is OFF Thank you, I'll do this. See, you're not so angry AngryChris. Link to comment Share on other sites More sharing options...
jpbutler Posted January 10, 2012 Share Posted January 10, 2012 0 means that you have disabled the drop sensor. Call tech support Sent from my DROID3 using Tapatalk Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.