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Genesis office deli - unique problem


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Bought office deli new in 2011. This machine works, but when customer has change coming to them  it’s like 15 seconds after the vend!! They walk to office to get their money and in the mean time the machine drops it.  The next person gets the money out of tray. I have no idea what the problem is. Please help...

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Make sure you have a Coinco 3 tube coin mech in it. If you put a 4 tube mech in or a Quantum then you can have a slow payout.  Otherwise check the programming for a Fast Change setting.  And otherwise junk that piece of crap.

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Hi, I went back to check out the machine. When I was running through the ‘program feature’,  I saw “Multi-vend” with a “yes” under it.  Somehow when running through the program (probably to change a price) I had engaged the multi-vend,which causes the machine to wait while you make a second purchase. After choosing “no” it worked perfectly!!! I’m so excited

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