Wittern Futura 3589 double vends

[tblake05]

Arrived to a note that someone bought cheese its and got a free bag of oreos.  Totally different selections all together.  Odd.

Then another that said bought a candy bar and after it dropped, another dropped as well.

Machine was working fine up to now.  Anyone run into this before?

[tblake05]

Searching through the manual I find the control board is able to do some self tests.  I'll run by them and report back.

Have a feeling its a control board issue because i was told lightning struck very close by last week.  So close that some equipment rebooted itself at the time.  Pretty sure the cord has a surge protector built in on this machine though.

[tblake05]

No errors as told by the control board. and drop sensors are in alignment also verified by control board diagnostics. I unplugged it and left it sit for a moment and rebooted it. If I have any other issues I think I’ll have to put a control board in it.

[AngryChris]

I had a snack machine do something similar years ago.  It was a bad control board.  I also had a vendo soda machine that would vend out of multiple items simultaneously.  It, too, was a bad board.

[tblake05]

Yep, 3 cheeze its in a row customer got today.  Should I change the board or drop sensors first?

[Chard]

i repaired a usi similar to this model the other day for a client with the same problem.   It was the main wiring harness. the wires were pinched by one of the straps that secure it to the cabinet. 

[tblake05]

I'll have a look, thanks!!