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Gatorade caught on caps


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Hello, I have an RVCC-660-9 that I have 20oz Gatorades in it. I have it set for the wide setting but two days in a row the bottle has gotten caught by the cap by the arms. I test vended 3 drinks and everything worked fine but today it caught again and it states it is now sold-out. Any suggestions on if I have it set up wrong? I have it in column 11.

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