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Been on hold with Vendnet for 45 mins... Can anyone help?


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I turned off my BC10, unpkugged it, plugged in a sutge proteector, plugged machine back in. Now the machine is saying "pick another selection" for all selections. Also, the light for the bill acceptor is not coming on, although it does cycle when you turn the machine on. It says OPT4 when going into service mode, followed by a 0 for 0(/10) selections working

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I had something similar once. I finally in desperation just told it to test vend all (I think that was the option) & it finally started working right. It’s like it needed to run through its paces. I’m wondering if it has a backup battery that has gone out. 

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Be smart and have a manual for every model of machine you have.  Print them or at least download them to your computer or phone.  They are an invaluable tool for any vendor.  And NO SURGE PROTECTORS ON SODA MACHINES.  They will give you false trips because the compressor pulls so much current at startup.

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