Chard Posted June 19, 2019 Share Posted June 19, 2019 We have a bevmax 4 with only a payrange device installed for cashless transaction. The client just called and said app disabled by machine. It is now no longer taking any transactions , cash or credit. Has anyone had these problems with payment devices? Link to comment Share on other sites More sharing options...
lacanteen Posted June 19, 2019 Share Posted June 19, 2019 The machine should have an error code, especially since you said it also won't take cash. Link to comment Share on other sites More sharing options...
Chard Posted June 20, 2019 Author Share Posted June 20, 2019 I got to the machine and found the display was off and a bill was jammed. Cleared the jam, disconnected and reconnected the display and cycled the power and it works fine. We had severe storms throughout the area yesterday. Maybe power surges had something to do with it. Link to comment Share on other sites More sharing options...
AngryChris Posted June 20, 2019 Share Posted June 20, 2019 8 hours ago, Chard said: I got to the machine and found the display was off and a bill was jammed. Cleared the jam, disconnected and reconnected the display and cycled the power and it works fine. We had severe storms throughout the area yesterday. Maybe power surges had something to do with it. Storms affect machines all the time for me. Link to comment Share on other sites More sharing options...
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