vxl65703 Posted December 10, 2021 Share Posted December 10, 2021 (edited) Hello, i have a Vendo 721 Drink machine, I am trying to map the columns, but this Vendo has a strange column format. I Initially did the column format in the standard Vendo format of: 0001=Coke 0002=Diet Coke 0003=Orange Sunkist 0004=Yoo Hoo 0005=Red Bull 0006=Cool Blue 0007=Cool Blue 0008=Sprite But when I ran the report this morning the column formats are coming out with "FFFF" Has anyone seen this before, if so, do you have the column map for the FFFF format ? Edited December 10, 2021 by vxl65703 Typo Link to comment Share on other sites More sharing options...
Vendo Mike Posted December 10, 2021 Share Posted December 10, 2021 I'm checking into this with our software engineer but it may be something to address through the USAT side. Should have some more info soon. 1 Link to comment Share on other sites More sharing options...
Vendo Mike Posted December 10, 2021 Share Posted December 10, 2021 I'm told that this would be a config in the USAT unit. Maybe your USAT rep or someone on here can help further. Link to comment Share on other sites More sharing options...
vxl65703 Posted February 24, 2022 Author Share Posted February 24, 2022 I reached out to USA Technologies and they say it has something to do with how the Vendo is sending data to the USA Technologies reader. Link to comment Share on other sites More sharing options...
lacanteen Posted February 24, 2022 Share Posted February 24, 2022 Make 1 vend from each column in order, using a pass card. Then build a report to see those transactions. If you have the ability to see the raw DEX, you don't need this step. Just look at the selection number in the PA1 fields. The selection number shown is the DEX number being sent by the machine. For example, some USI machines show "A1" to the customer, and the tech to program the price. The DEX number for that selection is actually "01". Mapping is converting DEX selection to whatever makes sense to you. Link to comment Share on other sites More sharing options...
SCvendz Posted May 14 Share Posted May 14 Hi OP, Did you figure out the problem with #FFFF error code? i have the same issue with vendo 511 using cantaloupe readers. thanks! Link to comment Share on other sites More sharing options...
vxl65703 Posted May 14 Author Share Posted May 14 Not really, spoke to Cantaloupe and they said that is a known issue, they tried a few different things on their end but nothing worked. Link to comment Share on other sites More sharing options...
Vendo Mike Posted May 14 Share Posted May 14 Can they say what #FFFF error indicates exactly? I'm happy to try my office again. I would confirm that the firmware in the V721 is as new as possible. I'm not entirely surprised by the 511 having issues as card readers weren't really a consideration in 1994. Link to comment Share on other sites More sharing options...
vxl65703 Posted May 27 Author Share Posted May 27 They couldn’t give me a definitive answer, they just said that the dex couldn’t translate the data anymore. Link to comment Share on other sites More sharing options...
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