Snoopy Posted July 20, 2017 Share Posted July 20, 2017 Got a call the other day, said I was being replaced by another vending company. When I asked why, she told me I haven't serviced it in over a year. Made appointment to speak in person. When confronted she said she was sorry, about the mix up but a new contract had been signed and I have no recourse. Funny thing though the office manger flew off the handle when I told her what has happened. Said all the employees are going to be mad as hell, (I have/had a really good relationship with the entire crew. Just another example of business loyalty. Link to comment Share on other sites More sharing options...
vendcobros Posted July 21, 2017 Share Posted July 21, 2017 never easy to get calls like this. Extremely frustrating but unfortunately most people don't care to acknowledge we even exist most the time.....unless they lost a quarter in the machine. Link to comment Share on other sites More sharing options...
Georgia bulldog Posted July 23, 2017 Share Posted July 23, 2017 There is plenty more business out there just pick up your machines clean them up and find another and more profitable account to place them. I promise you will forget about this bad account in no time. Link to comment Share on other sites More sharing options...
lacanteen Posted July 23, 2017 Share Posted July 23, 2017 Leave peacefully, politely, and leave snack and drink "samples" for your old friends, along with plenty of business cards. Maybe some day you will be called back. In the 9 years I have been with this company, there have only been 2 or 3 accounts that we lost that eventually didn't get back. Link to comment Share on other sites More sharing options...
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