Javaman Posted February 8, 2018 Share Posted February 8, 2018 Hi I have a Crane machine that is cooled and the “coils” that vend the products are oriented in the wrong position for vending properly. They are open ended coils. Is there any way to “set” the coils in a certain orientation,,,,like have them move 1/4 or 1/2 rotation to get them the way I want? When I do a simple test cycle the coils return to same position all the time and not correct for the product being vended. Thee must Ben a mode in the menus to set this? thanks Javaman Link to comment Share on other sites More sharing options...
AngryChris Posted February 8, 2018 Share Posted February 8, 2018 What model is it? Link to comment Share on other sites More sharing options...
Javaman Posted February 8, 2018 Author Share Posted February 8, 2018 I don’t have the model number but it is a snack center and the two spirals are coupled on the row but are not in the correct orientation. The spiral should be open end down but are “up”. So 180degrees out of phase. Link to comment Share on other sites More sharing options...
cvending Posted February 8, 2018 Share Posted February 8, 2018 It sounds like they were not installed properly. You can remove the spiral hub from each motor. Then reinsert the hub at the position you desire. If you are using dual spirals you will need to be sure to mesh the gears of the 2 motors. Link to comment Share on other sites More sharing options...
Javaman Posted February 8, 2018 Author Share Posted February 8, 2018 They have worked fine for years? Just recently I noticed them not right? When you say mesh the gears can you refer me to a manual or something that discusses this? Thanks javaman Link to comment Share on other sites More sharing options...
AZVendor Posted February 8, 2018 Share Posted February 8, 2018 Maybe you had some electromagnetic interference that caused the logic board to slightly move the motors. This would be caused by a bad or failing florescent lamp in or near the machine such as in the ceiling. It could also be caused by low voltage such as a brownout or too much current draw on the circuit. Link to comment Share on other sites More sharing options...
lacanteen Posted February 8, 2018 Share Posted February 8, 2018 Here's the manual. Covered in detail starting on page 16: http://www.dsvendinginc.com/images/pdf-manuals/nv32.pdf Link to comment Share on other sites More sharing options...
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