Vendo 621 HVV

[putrevus]

Hello All,

 

We have a Pepsi HVV vendo 621.  The depth for first two columns is set for cans at 4 but  last two times or three times we have noticed  the depth is changing by itself to 2.

Everything else works fine except the set depth for these two columns,

 

Any ideas on what is going on.

 

Thanks again for your help.

 

[AngryChris]

You're saying the board is changing from 4 to 2?  I don't know... it sounds like bad software or a bad board if that's all that is happening.  I have never heard of that happening unfortunately.

[AZVendor]

Make sure you are properly saving it and that your door switch works correctly to put you into the service mode when the door is open.

[putrevus]

3 hours ago, AngryChris said:

You're saying the board is changing from 4 to 2?  I don't know... it sounds like bad software or a bad board if that's all that is happening.  I have never heard of that happening unfortunately.

Yes, it  is changing from 4 to 2. But is happening only to first two columns.

[putrevus]

3 hours ago, AZVendor said:

Make sure you are properly saving it and that your door switch works correctly to put you into the service mode when the door is open.

We are able to get into service mode  and change price along with other things.

[Vendo Mike]

Make sure "Depth Learning" is turned off.  The idea had good intentions but never quite worked as well as was hoped.