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TKK

Best way to prevent theft from employees?

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TKK    198

What do you guys with the bigger routes do to make sure employees dont steal?? We just grew over 900% and got 4 fulltimers everyday and wanna avoid theft. Is it total collections minus coin escrow added??

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AZVendor    2,189

Take cash meter readings from EVERY machine EVERY time money is collected.  If they add coins to the coin mech from the collection bag then don't deduct that but if they add coins to the mech from a coin bank you give them then you deduct that from the collection.  They must account for any refunds given.  They have to write everything down.  To calculate over/short for any collection you take the current meter reading minus any refunds, minus any coin added from a coin bank, minus the previous meter reading and the collection should be within $2-3 of the calculation total.

If a machine is overly short/over then see if the over/short swings the other way on the next collection.  If it doesn't then check the machine yourself.  You can test your employee by seeding with marked bills, counting and reading the meter just before they get there, etc.  You need to balance their coin banks the same way you do a machhine EVERY week.

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TKK    198

Thats what we were thinking, taking a picture of the coin mech to see how many coins where there right before they go to it. Or filling it up to the top of esxrow checking how many bills are there then checking it right after. All of my machines have g9s so im hoping that helps as well.

 

On another note, ive been having alot of jams on the coinlux mechs, they keep getting jammed w pennies and 50c coins

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You should be able to use the data from telemetry to check collections as well; I use ParLevel on the back end and can see to the nickel how much should be collected.  You still have to adjust for change, refunds, and the like.  You might want to come up with a service slip for your drivers to record the info for each machine they service to reconcile the collections.  It might look something like this:

Machine Name/ID ____

Collection Bag # _____

Meter reading ______

Change added from collection _____

Change added from driver bank _____

Change removed from changer ______

Refunds _________

Notes _______

PUSH DEX/FILL BUTTON ON TELEMETER WHEN COLLECTING CASH FROM MACHINE

 

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TKK    198

I noticed the g9s have tgat fill button is that what its for?

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The service button is used to "mark" a service visit, it sends a dex reading update for the time of service.  It adds any prekitting set for the machine to machine inventory, and downloads the updated sales data including money in stacker and coin vault.  That data shows exactly what should be collected AT THE TIME OF SERVICE.  If there is sales activity between the button push and the physical collection then the data will be off by that amount.

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