oreagle Posted January 22, 2020 Share Posted January 22, 2020 Hello.. I have been watching this site for a time and now I need some assistance.. I purchased a Wittern Model 3529 and can zero help from them.. I am in need of a manual on how to set it up and adjust the cooling.. I purchased the vendor from Seattle public schools.. I also need to know what Bill / coin acceptor works as it was set up for a loyalty type card system.. Any help will be greatly appreciated.. Thank you for your time... Link to comment Share on other sites More sharing options...
savend Posted January 23, 2020 Share Posted January 23, 2020 I can’t find that model number anywhere. I don’t recognize it, but there are so many models. Can you put a picture of the vendor on? 1 Link to comment Share on other sites More sharing options...
AZVendor Posted January 23, 2020 Share Posted January 23, 2020 (edited) It might be this model https://vendnetusa.com/wfdata/files/4217378b.pdf (Closest to your model number) Which would then use this programming manual https://vendnetusa.com/wfdata/files/4215422b.pdf' Regardless, the machine will be MDB which means you can remove the card system from the machine, get or use an existing MDB harness and connect and MDB coin mech and bill validator to it. Edited January 23, 2020 by AZVendor 1 Link to comment Share on other sites More sharing options...
venddoctor Posted January 26, 2020 Share Posted January 26, 2020 A 3529 is a special cold food machine that was built for schools it quite possibly has a Vendnovation controller in it and that that controller will not accept coins or bills even if you put a mech and val in it not all Vendnovation controllers do. I cannot remember when they were built but I would guess somewhere between 2000 and 2010. 1 Link to comment Share on other sites More sharing options...
AngryChris Posted January 26, 2020 Share Posted January 26, 2020 1 hour ago, venddoctor said: A 3529 is a special cold food machine that was built for schools it quite possibly has a Vendnovation controller in it and that that controller will not accept coins or bills even if you put a mech and val in it not all Vendnovation controllers do. I cannot remember when they were built but I would guess somewhere between 2000 and 2010. Good info but, for his sake, do you think it can be converted to a GVC2? 1 Link to comment Share on other sites More sharing options...
Popular Post venddoctor Posted January 26, 2020 Popular Post Share Posted January 26, 2020 Don't know for sure and I no longer have any way to find out. I could hazard a pretty good guess if I could see photos of the inside of the door and inside of the machine including any and all control boards. 2 Link to comment Share on other sites More sharing options...
oreagle Posted January 29, 2020 Author Share Posted January 29, 2020 Here are some pictures of the inside/outside.. Your help would be greatly appreciated.. Thanks John Link to comment Share on other sites More sharing options...
venddoctor Posted January 30, 2020 Share Posted January 30, 2020 Hate to be the bearer of bad news, but that machine as is will not take coins or bills. First thing that appears to be missing are the coin openings in the door and the associated hardware (chutes, mounts etc). The next item is it has a non standard controller. While you may be able to convert it it will be costly and may not be worth it. What you will want to do is get the serial number then call vendnet and have them compare the bills of material between this 3529 and a model 3553. You may run into resistance and/or lack of knowledge on how to do it but I know for a fact it can be done. Tell them to use the serial number you provided to find the product code for the 3529 then find a comparable product code in the model 3553 family. Once vendnet has the 2 product codes they can then compare the 2 bill of materials to get a list of what is different. This list will give you all of the parts required to convert it to coins and bills. 1 Link to comment Share on other sites More sharing options...
AngryChris Posted January 30, 2020 Share Posted January 30, 2020 I'm guessing this would be a great candidate for a card-only location lol. 1 Link to comment Share on other sites More sharing options...
venddoctor Posted January 30, 2020 Share Posted January 30, 2020 51 minutes ago, AngryChris said: I'm guessing this would be a great candidate for a card-only location lol. Yes but even then you would have to change the control board. In thinking about this some more I think you may have to have vendnet compare it to a 3517 model not the 3553. Link to comment Share on other sites More sharing options...
AngryChris Posted January 30, 2020 Share Posted January 30, 2020 7 minutes ago, venddoctor said: Yes but even then you would have to change the control board. In thinking about this some more I think you may have to have vendnet compare it to a 3517 model not the 3553. Did you retire? Link to comment Share on other sites More sharing options...
oreagle Posted January 30, 2020 Author Share Posted January 30, 2020 15 hours ago, venddoctor said: Hate to be the bearer of bad news, but that machine as is will not take coins or bills. First thing that appears to be missing are the coin openings in the door and the associated hardware (chutes, mounts etc). The next item is it has a non standard controller. While you may be able to convert it it will be costly and may not be worth it. What you will want to do is get the serial number then call vendnet and have them compare the bills of material between this 3529 and a model 3553. You may run into resistance and/or lack of knowledge on how to do it but I know for a fact it can be done. Tell them to use the serial number you provided to find the product code for the 3529 then find a comparable product code in the model 3553 family. Once vendnet has the 2 product codes they can then compare the 2 bill of materials to get a list of what is different. This list will give you all of the parts required to convert it to coins and bills. Thank you for your help.. I figured it would be a task but I also presumed that Wittern would at least get back to me with some info.. Again Thanks.. John Link to comment Share on other sites More sharing options...
oreagle Posted January 30, 2020 Author Share Posted January 30, 2020 14 hours ago, venddoctor said: Yes but even then you would have to change the control board. In thinking about this some more I think you may have to have vendnet compare it to a 3517 model not the 3553. Again Thanks.. I will contact Vendnet and hopefully they can answer.. Your help is greatly appreciated... Link to comment Share on other sites More sharing options...
venddoctor Posted January 30, 2020 Share Posted January 30, 2020 20 hours ago, AngryChris said: Did you retire? No Wittern let me go in one of there get rid of anyone who knows anything purges. 1 1 Link to comment Share on other sites More sharing options...
AngryChris Posted January 31, 2020 Share Posted January 31, 2020 4 hours ago, venddoctor said: No Wittern let me go in one of there get rid of anyone who knows anything purges. Seems to be a trend in the vending industry. Link to comment Share on other sites More sharing options...
venddoctor Posted January 31, 2020 Share Posted January 31, 2020 Yes it is as Crane recently let go several tech support people and at least one of them had been there for 25+ years. Link to comment Share on other sites More sharing options...
Golfdogs Posted January 31, 2020 Share Posted January 31, 2020 21 hours ago, venddoctor said: No Wittern let me go in one of there get rid of anyone who knows anything purges. There is only only one person who I like to talk to at technical support...I hope you are not him! How long ago did you leave? Link to comment Share on other sites More sharing options...
venddoctor Posted January 31, 2020 Share Posted January 31, 2020 1 hour ago, Golfdogs said: There is only only one person who I like to talk to at technical support...I hope you are not him! How long ago did you leave? I have been gone for over a year now, probably wasn't me as I didn't answer the phones much. I just helped the techs in vendnet when they needed it on support calls or parts questions. Link to comment Share on other sites More sharing options...
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