Willow Valley Vending Posted April 21, 2017 Posted April 21, 2017 I have a VMS service and one of my USI snack machines gets at least 1 "handshake" errors once a day. Im pretty certain its not really someone shaking the machine. Any idea what could be causing this? Thank you. Sent from my SM-G930V using Tapatalk
AngryChris Posted April 21, 2017 Posted April 21, 2017 I don't use vms but that's a communication error to the best of my knowledge. Perhaps you have a cc reader that keeps losing reception.
AZVendor Posted April 21, 2017 Posted April 21, 2017 Yes, Handshake refers to communication between two devices. This could be between the logic board and a card reader, coin mech or validator. Either a poor connection or bad device.
lacanteen Posted April 21, 2017 Posted April 21, 2017 If the error is generated by your VMS it could be a failed DEX attempt.
Southeast Treats Posted April 21, 2017 Posted April 21, 2017 Yep, the telemeter and DEX files "handshake" when they are trying to upload data. If you are still getting data then there is probably an intermittent issue with a cable or the telemeter. I have had several similar problems lately with Nayax/InOne equipment...
Willow Valley Vending Posted April 21, 2017 Author Posted April 21, 2017 Yep, the telemeter and DEX files "handshake" when they are trying to upload data. If you are still getting data then there is probably an intermittent issue with a cable or the telemeter. I have had several similar problems lately with Nayax/InOne equipment...I am still getting data with the error. I will check all the connections and see of I can find any bad ones. I will also let the VMS provider know and see if maybe the telemeter is causing the error. I will post a follow up. Thank youSent from my SM-G930V using Tapatalk
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