Chard Posted April 3, 2019 Share Posted April 3, 2019 How do you do a hard reset to clear memory on a Vendors Exchange UCB kit? Both of these are AP 113. We are having software issues on two different machines at 2 major accounts. Tech help line is down. Receiving to run into this issue more frequently on the UCB kits meeting software resets and exhibiting strange issues like taking money and returning money immediately when a selection is chosen not dispensing product.. Link to comment Share on other sites More sharing options...
Chard Posted April 3, 2019 Author Share Posted April 3, 2019 narrowed it down to problems with the Nayax card reader. No solution yet. Very frustrating. Link to comment Share on other sites More sharing options...
Anacapa Vending Posted April 3, 2019 Share Posted April 3, 2019 Uh oh. I just bought a UCB board from VEII for a 113. Lmk what happens Link to comment Share on other sites More sharing options...
AngryChris Posted April 4, 2019 Share Posted April 4, 2019 I have a VE UCB in a 113. It has a Mars VN 2712, CF7512, and USA Tech reader. It works as it should except for a jam in the dime column that I easily fixed thanks to the nice design of those mechs. Link to comment Share on other sites More sharing options...
SCOTT1963 Posted April 4, 2019 Share Posted April 4, 2019 Chard, tech line isn't down, we are just busy What can I help you with? Link to comment Share on other sites More sharing options...
tc vending Posted April 5, 2019 Share Posted April 5, 2019 I prefer inone boards myself they work very well for me. Link to comment Share on other sites More sharing options...
Snickers Posted April 5, 2019 Share Posted April 5, 2019 There is a way to hard reset those as we had it wrote down but I can't find it. If memory serves me correct it never helped our hiccups with those boards anyways. We quit buying the VE and switched to the inOne a couple years ago and I am glad we did. 1 Link to comment Share on other sites More sharing options...
SCOTT1963 Posted April 5, 2019 Share Posted April 5, 2019 Some people like Fords, some like Chevys It's all good Link to comment Share on other sites More sharing options...
Popular Post lacanteen Posted April 5, 2019 Popular Post Share Posted April 5, 2019 Here's the tool that Cajun uses to do a hard reset on his machines: 3 2 Link to comment Share on other sites More sharing options...
tc vending Posted April 5, 2019 Share Posted April 5, 2019 21 minutes ago, lacanteen said: Here's the tool that Cajun uses to do a hard reset on his machines: Laissez les bon temps rouler!! Let the good times roll!!! Lol Link to comment Share on other sites More sharing options...
Snickers Posted April 5, 2019 Share Posted April 5, 2019 lol The BFH! Our issues were usually a credit established on the display and being locked out from making a selection. The fix was to power cycle the machine. In my mind that’s not fixing it only making work again. It may go months before doing it again and this is not just one or two machines but several. Some had different software revisions but bringing them all to 3.2.1 did nothing. Did you get through to tech support for the reset procedure? You will want a pen and paper handy because it’s not an easy one to remember. Link to comment Share on other sites More sharing options...
Chard Posted April 6, 2019 Author Share Posted April 6, 2019 Pretty sure this is a nayax issue. The 501e next to the snack has now failed the exact same way. Eliminated components and found that once the modern was out of the loop cash handling equipment worked. Nayax says both modems need to be replaced, but i don't buy it. They didn't even trouble shoot it We'll see what the outcome is. 1 Link to comment Share on other sites More sharing options...
Anacapa Vending Posted April 6, 2019 Share Posted April 6, 2019 (edited) 11 hours ago, SCOTT1963 said: Some people like Fords, some like Chevys It's all good Ford all the way. Chevrolet stands for: Condition Helpless Every Valve Relies On Leftover Engine Technology. (Camaro, Chevelle,Nova only exceptions) 💩 Edited April 6, 2019 by Anacapa Vending Link to comment Share on other sites More sharing options...
edward Posted October 29, 2019 Share Posted October 29, 2019 WOW!! I just bought my first items from Vendors Exchange. They sent my invoice with one shipping charge on it, which was okay, but charged my account an ADDITIONAL $10.33 for shipping! I called to find out why and the lady told me that it "should say" "estimated shipping". It does not. Then the lady hung up on me while I was talking to her. This is terrible service. I guess she was tired of talking over me while I was talking to her. Link to comment Share on other sites More sharing options...
SCOTT1963 Posted October 30, 2019 Share Posted October 30, 2019 Edward, your concern has been noted and sent along to management, sorry for the poor service you received. I sent you a PM with my contact info so this can be cleared up 1 Link to comment Share on other sites More sharing options...
CajunCandy Posted November 5, 2019 Share Posted November 5, 2019 On 4/5/2019 at 8:45 AM, lacanteen said: Here's the tool that Cajun uses to do a hard reset on his machines: Don't look like me! It's only a four pound hammer I use! ca'jun Link to comment Share on other sites More sharing options...
CajunCandy Posted November 5, 2019 Share Posted November 5, 2019 On 4/5/2019 at 8:43 AM, SCOTT1963 said: Some people like Fords, some like Chevys It's all good I really like my Nissan Titan! ca'jun Link to comment Share on other sites More sharing options...
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