Bill Validator issue AP LCM

[putrevus]

Hello All,

 

Hope you are all safe and doing well.

 

I have a AP LCM snack machine, bill are getting stuck intermittently. I changed three validators but same thing is happening. What could be wrong.

 

Thanks for all your help.

[orsd]

How is it stuck?

Is it getting jammed?

Is it going halfway in and then is stick half hanging out? 

Or is it pulled in completely but not getting stacked after a sale is made?

 

Edited July 7, 2020 by orsd

[AZVendor]

What brand of validator and who is rebuilding them for you?  Are you using the same bill stacker on each of them?

[putrevus]

42 minutes ago, AZVendor said:

What brand of validator and who is rebuilding them for you?  Are you using the same bill stacker on each of them?

VN 2502 and Betson . No using different stacker.I am just swapping the validators.They are getting stuck half way thru or sometime they are just lose.

[putrevus]

3 hours ago, orsd said:

How is it stuck?

Is it getting jammed?

Is it going halfway in and then is stick half hanging out? 

Or is it pulled in completely but not getting stacked after a sale is made?

 

It is getting jammed. Validator stops working after that  until jam is cleared and machine is restarted.

[lacanteen]

press mode button

press "E" (display will show  "optn")

press "A" until 'Yes" {forced vend}

press "B" until "No" {escrow bill}

press mode button to exit

Thank me later. 

[putrevus]

On 7/8/2020 at 9:59 AM, lacanteen said:

press mode button

press "E" (display will show  "optn")

press "A" until 'Yes" {forced vend}

press "B" until "No" {escrow bill}

press mode button to exit

Thank me later. 

Thank you for your help. I did exactly as you suggested but it still get jammed, Do I need to replace the control board also.When I press red button , it is showing 45.

Edited July 10, 2020 by putrevus

[lacanteen]

It's the bill acceptor. Can you make a bill jam or does it happen when you're away? A picture of the jam might also help. 

[putrevus]

9 minutes ago, lacanteen said:

It's the bill acceptor. Can you make a bill jam or does it happen when you're away? A picture of the jam might also help. 

thank you, here is the picture.This happening to three different validators. It is happening only when I am away. How do I bill jam on purpose.

Edited July 10, 2020 by putrevus
add something.

[lacanteen]

Very unusual. Remove the lower bill path by raising that silver rod and pulling out the unit. Put your finger on the upper bill path drive wheels, the wheel or "tire" should feel somewhat sticky, not smooth. Those 2 wheels are what actually runs the bill both direction. Make sure upper and lower bill path is smooth, especially the ribbed curved section. Also, look at the jammed bill. Is the edge that we can't see damaged in any way? That would indicate that someone is trying to "string" the bill.

The initial programming I provided should make the acceptor stack every bill before a selection is made. It should only escrow a bill if nickles or quarters are low. I just can't imagine a board is causing that. See if you can get that same bill to jam again. 

[putrevus]

5 minutes ago, lacanteen said:

Very unusual. Remove the lower bill path by raising that silver rod and pulling out the unit. Put your finger on the upper bill path drive wheels, the wheel or "tire" should feel somewhat sticky, not smooth. Those 2 wheels are what actually runs the bill both direction. Make sure upper and lower bill path is smooth, especially the ribbed curved section. Also, look at the jammed bill. Is the edge that we can't see damaged in any way? That would indicate that someone is trying to "string" the bill.

The initial programming I provided should make the acceptor stack every bill before a selection is made. It should only escrow a bill if nickles or quarters are low. I just can't imagine a board is causing that. See if you can get that same bill to jam again. 

Thank you again for your help. I will try it .When I press that red button, it showed number 45, does it mean anything.

[lacanteen]

45 is your motor count

[putrevus]

On 7/10/2020 at 11:28 AM, lacanteen said:

Very unusual. Remove the lower bill path by raising that silver rod and pulling out the unit. Put your finger on the upper bill path drive wheels, the wheel or "tire" should feel somewhat sticky, not smooth. Those 2 wheels are what actually runs the bill both direction. Make sure upper and lower bill path is smooth, especially the ribbed curved section. Also, look at the jammed bill. Is the edge that we can't see damaged in any way? That would indicate that someone is trying to "string" the bill.

The initial programming I provided should make the acceptor stack every bill before a selection is made. It should only escrow a bill if nickles or quarters are low. I just can't imagine a board is causing that. See if you can get that same bill to jam again. 

Thanks in advance for your help. This machine is still giving the same problem, I changed three validators and they all are having same problem.Other than this machine vends everything but this is giving nightmares.

 

 

Normally  when bill is jammed, machine starts working jammed is cleared.This machine will not work  until it is restarted, 

I tried to to vend with the same bill which was jammed after removing the jam it accepted the bill.

 

I really appreciate your help.

[lacanteen]

I could send you a board and see what happens. If it works you can send a donation to TVF in my honor. PM me your shipping info including phone or email me:

gbruss<at>mmsalescompany<dot>com

[putrevus]

5 minutes ago, lacanteen said:

I could send you a board and see what happens. If it works you can send a donation to TVF in my honor. PM me your shipping info including phone or email me:

gbruss<at>mmsalescompany<dot>com

I do have two boards which I got from you only  but did not know how to change them.Will that cover come off once I remove harnesses.

[lacanteen]

The cover is held on by 1 phillips screw on the top. Then just slide the cover vertical a bit and it lifts off. The board is then on 4 plastic standoffs. Very simple. And yes, unplug harnesses first. 

[putrevus]

6 minutes ago, lacanteen said:

The cover is held on by 1 phillips screw on the top. Then just slide the cover vertical a bit and it lifts off. The board is then on 4 plastic standoffs. Very simple. And yes, unplug harnesses first. 

Thank you again for your help. I will try it .

[AngryChris]

I think it's one of the easiest boards to change.

[putrevus]

2 hours ago, lacanteen said:

The cover is held on by 1 phillips screw on the top. Then just slide the cover vertical a bit and it lifts off. The board is then on 4 plastic standoffs. Very simple. And yes, unplug harnesses first. 

Thank you for your help, I am unable to take the plastic standoff. How to do it.

[orsd]

There’s a little tab in the middle of the standoff. Pinch the tab and push it into the body of the standoff while gently pulling on the board.

[lacanteen]

See the triangle on the right side of this pic? The board is in the small space under it. Press on that triangle then lift the corner of the board to slip past it. 

[putrevus]

1 hour ago, orsd said:

There’s a little tab in the middle of the standoff. Pinch the tab and push it into the body of the standoff while gently pulling on the board.

Thanks I got it.

[putrevus]

1 hour ago, lacanteen said:

See the triangle on the right side of this pic? The board is in the small space under it. Press on that triangle then lift the corner of the board to slip past it. 

thank you again for all your help.

[AZVendor]

Blind much? Tool lost much?

[Vendo Mike]

It looks to me like the bill is being held in "escrow".  That simply means that it won't stack the bill into the bill box until a selection is made. If the coin return button is pressed it can return the bill instead of changing for quarters. If you have "force vend" turned on, a customer must make a selection once credit meeting the minimum vend price is established.

I am curious if a credit is displayed when the bill is accepted to that point.