wallstreeterww Posted February 7, 2014 Share Posted February 7, 2014 Steven, are there any full line vending locators participating in your program? Link to comment Share on other sites More sharing options...
caserri Posted February 9, 2014 Author Share Posted February 9, 2014 Steven, are there any full line vending locators participating in your program? Not at this time but we are always looking for locators willing to participate. Link to comment Share on other sites More sharing options...
caserri Posted February 20, 2014 Author Share Posted February 20, 2014 Just to remind everyone, we are adding an additional locator to the program at months end. Details are forthcoming. If you are in need of locations, please be sure to throw them some support. This new locator will only be taking on a limited number of clients at any given time so if you're interested, be sure to check the locator store around March 1 to become a client before the slots are sold. Sent from my Galaxy Nexus using Tapatalk Link to comment Share on other sites More sharing options...
JessicaK Posted February 20, 2014 Share Posted February 20, 2014 I'm about to purchase my first machine. Can you tell me how LRU is going, what the current turn around time is like, etc? I'm going to be placing one triple head machine to start, so it should be an easy order. Thanks! Link to comment Share on other sites More sharing options...
caserri Posted February 20, 2014 Author Share Posted February 20, 2014 Great question Jessica. As of this moment, LRU is working on 13 orders from our members. The average turn around time is currently 33 days. Keep in mind this is a historical, overall average and your results may vary. Much depends on the size of your order, equipment, and your location. Sent from my Galaxy Nexus using Tapatalk Link to comment Share on other sites More sharing options...
Lake Cities Vending Posted February 21, 2014 Share Posted February 21, 2014 I've been just ordering 2 or 3 at a time and I get locations in about a week. I need to order some more. Link to comment Share on other sites More sharing options...
JessicaK Posted February 25, 2014 Share Posted February 25, 2014 Thanks for the responses. I'll give them a try and place my first order today. Link to comment Share on other sites More sharing options...
CAD Ent Posted February 28, 2014 Share Posted February 28, 2014 I tried to order some locations in the online store (LRU) but I was not able to confirm the order - it would not go through. I got an error with the website. Any suggestions? Link to comment Share on other sites More sharing options...
caserri Posted March 1, 2014 Author Share Posted March 1, 2014 I tried to order some locations in the online store (LRU) but I was not able to confirm the order - it would not go through. I got an error with the website. Any suggestions? Can you please elaborate? What do you mean by "it would not go through."? How far into the checkout process did you get? Did it display an error message? If so, please let me know and I will get it straightened out for you. Link to comment Share on other sites More sharing options...
CAD Ent Posted March 2, 2014 Share Posted March 2, 2014 It said the website could not be found. It happened when I went to confirm the order. It seems to work fine now. I was able to order 5 locations from LRU. I tried to get the $15 guarantee for each of my locations from LRU but for some reason I could not add them to my order (that could have been operator error). Will LRU contact me to get the areas that I want my machines located in? Link to comment Share on other sites More sharing options...
caserri Posted March 2, 2014 Author Share Posted March 2, 2014 Will LRU contact me to get the areas that I want my machines located in? Yes, You should hear from them within 24 hours. If you do not, please let us know by using the open support ticket in your client area. Link to comment Share on other sites More sharing options...
caserri Posted March 23, 2014 Author Share Posted March 23, 2014 I just wanted to update everyone on a recent change to the way your transactions will be handled. In an effort to stay organized on my end, I've enabled a few automated features that will reduce the amount of work required on my part. I originally thought I could do everything manually but, as so many locators have found out, it can become very overwhelming when a ton of orders start rolling in. From now on, when you place an order you will receive an automated order confirmation email informing you that the "system" has received and accepted your order. Once I forward your order to the specified locator, a support ticket will be automatically generated to make communication between us easier. Please communicate via this support ticket. This is very important to keep all communications about your transaction in one place. I'm finding it very difficult to keep track of orders when communications are taking place in multiple ways, (email, pm, etc.) Support tickets can be found under the Support tab in your client area. Once your order is filled, please report this to me via the support ticket and use the client area to leave a review. Thanks! I want to take a moment to remind everyone of the communication guidelines above. We are experiencing a spike in orders so please use ONLY the support ticket in your client area to communicate with me about your order. Emails, PM's and carrier pigeon notes will not be responded to. Thanks! Link to comment Share on other sites More sharing options...
amc-vending Posted March 23, 2014 Share Posted March 23, 2014 I want to take a moment to remind everyone of the communication guidelines above. We are experiencing a spike in orders so please use ONLY the support ticket in your client area to communicate with me about your order. Emails, PM's and carrier pigeon notes will not be responded to. Thanks! darn - after I went got a few more carrier pigeons Link to comment Share on other sites More sharing options...
caserri Posted April 21, 2014 Author Share Posted April 21, 2014 Reminder: There are several completed orders for members who have not completed a review. Purchase reviews are not mandatory but they do help future customers make a more informed decision. If you have purchased a location through our store, please take a moment to write a review. Feel free to comment on either the locator service, the escrow service, or both! Reviews can be submitted from your client area. Click on "Purchases" then click the "Write a Review" button next to the appropriate product. Or you can submit a review directly from the product page... Link to comment Share on other sites More sharing options...
amc-vending Posted April 21, 2014 Share Posted April 21, 2014 I am blind in one eye and can't see out of the other eye. BUT I can't find the "client" area never mind - finally found it Link to comment Share on other sites More sharing options...
tren123 Posted May 17, 2014 Share Posted May 17, 2014 hello where did your locations tab go? i mean i cannot find a way to get to the locators store to find LRU and LIGHTHOUSE anymore. what happened? is it down for maintenice? gosh im gone for just 2 months and this is what happens lol. Link to comment Share on other sites More sharing options...
orsd Posted May 17, 2014 Share Posted May 17, 2014 Closed Lighthouse is out of buisiness Link to comment Share on other sites More sharing options...
moondog Posted May 18, 2014 Share Posted May 18, 2014 I want to take a moment to remind everyone of the communication guidelines above. We are experiencing a spike in orders so please use ONLY the support ticket in your client area to communicate with me about your order. Emails, PM's and carrier pigeon notes will not be responded to. Thanks! If somebody sends you a carrier pidgeon, you should hang onto it Steve as they're pretty good fried Link to comment Share on other sites More sharing options...
hulksmashu00 Posted July 8, 2014 Share Posted July 8, 2014 is this still up and running? if so how do i get to it? Link to comment Share on other sites More sharing options...
ajdistro Posted July 8, 2014 Share Posted July 8, 2014 In a word, No. Link to comment Share on other sites More sharing options...
rodney69 Posted July 10, 2014 Share Posted July 10, 2014 If you need help with bulk locations, let me know. Link to comment Share on other sites More sharing options...
chad Posted July 12, 2014 Share Posted July 12, 2014 I have had a pending payout in my client area for 3 weeks now. It was money that was refunded to me for locations not found. I requested a payout and nothing has happened. Support has not replied to my messages. How can I get my money out of my acct? Link to comment Share on other sites More sharing options...
sherlock Posted July 12, 2014 Share Posted July 12, 2014 I have had a pending payout in my client area for 3 weeks now. It was money that was refunded to me for locations not found. I requested a payout and nothing has happened. Support has not replied to my messages. How can I get my money out of my acct? PM Sent. Link to comment Share on other sites More sharing options...
RikaKazak Posted July 12, 2014 Share Posted July 12, 2014 I have had a pending payout in my client area for 3 weeks now. It was money that was refunded to me for locations not found. I requested a payout and nothing has happened. Support has not replied to my messages. How can I get my money out of my acct? I'm in a similar boat...waiting for a refund. Link to comment Share on other sites More sharing options...
caserri Posted July 13, 2014 Author Share Posted July 13, 2014 Allow me to jump in here and offer some sort of an explanation. Firstly, I apologize to everyone for not making each of you my top priority. Unfortunately, the last couple of months have been quite challenging for me on a personal level. That is not an excuse if anyone here feels slighted by my inaction. I merely offer it as a reason for my extended absence. I hate to say it but life actually took precedence over anything that was going on here. I apologize to all affected but it happens to all of us from time to time. Secondly, I would like everyone to know that I have no intention of ripping anyone off. I do understand that there are a small handful of members who are anticipating a refund. Unfortunately, their requests were overlooked by me during the last few weeks. I have every intention of making good on every transaction. In fact, I have sent RikaKazak 2 requests for his PayPal address so I can refund him. I have yet to get a reply. Rik, if you read this, please send me your PP address so I can send you your money. I want to be absolutely clear with everyone. Both those involved and those who are observing. I never meant to rip anyone off. If that were my intention, would I have allowed the critical comments in this thread to remain? Would I even be offering this explanation? I will pay every member who is due a refund. I understand the payouts will be/have been slow. All I ask for is patience. Lastly, I want to be very clear that no one on my moderating staff had any involvement in this service. Any help that you may have been getting from sherlock was given as a courtesy to try to help resolve your issue in a timely fashion. Sherlock never had, nor does he have now, any knowledge about how the service operated or the status of your refunds. It was 100% an administration run program. Moderators are charged with moderating the forum. So with that, please direct all communication about this directly to me. Also, I do want to say that even though this program appears outwardly to have been a flop, nothing could be further from the truth. The service was well received and saved our members 100's of dollars. I'm quite dismayed that no one ever hears about all of the good that this service provided. Link to comment Share on other sites More sharing options...
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