Finaritwo1 Posted May 3, 2018 Share Posted May 3, 2018 Hello Vending Family, Yesterday marked my eighth month in my new Vending business. Eight of my machines have had USAT installed from day one and had been installed fora couple of years prior. Today I was literally ambushed by 2 office managers from my best stop about the USAT fees added on when people use credit/Apple Pay etc...The leader of the posse was appalled that she had been charged $.10 cents in addition to her $1. for her chips. I was definitely off guard because up until this past Monday nobody ever inquired or seemed too concerned about the additional cost when using credit. This was the way the accounts were set up when they were transferred to me in the sale and I assumed it was industry standard so I never questioned it. Believe me, when I get the monthly processing fees and charges the added 2-tier pricing helps in a big way. Does anyone have any info displayed on their machines informing customers that if they swipe it costs a bit more to use credit? I was going to inquire at USA Tech to see if they have anything corresponding to this that I could stick on. I don't like the fact that customers have to pay extra to use the convenience of credit but with a small beginners route I could never absorb the additional costs. It was actually kind of funny, when they approached me , the look on their faces, arms folded, tinge of arrogance , practically lauding the fact that they were about to dump on me. I apologized and assured them I would see if there's anything I could do so its more transparent.. Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now